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HomeCare & Support

Care & Support

As an organisation, at The Mount we believe that wellbeing and achievement are based on healthy relationships and feeling recognised and appreciated. We offer a safe, caring and supportive environment to students and supported Cohousing members, in which

To ensure that this is put into practice we have a rigorous assessment, planning and review process which takes place formally three times a year, with interim reviews and updates whenever necessary. 

Before joining The Mount each individual is assessed to determine support needs as well as personal aims, wishes, hopes and aspirations, and to be quite sure that The Mount will be the right place for these goals to be achieved. Following this a detailed support plan and risk assessment are developed with the involvement of the individual concerned and those who will be supporting them. Also a study programme with individual transition aims is established. All documentation is reviewed at least twice a year.


In the case of supported Cohousing members, support plans and risk assessments are developed with the individual and reviewed annually, and more often if there are any major changes or increased risks.

Students live in a household sharing life with other young people with learning disabilities, acquiring greater independence but also encouraged to experience a positive interdependence in which they can recognise and respond to the needs of others as well as their own. Co-workers and their families share the households with the students and therefore get to know each student very well, which enables them to deliver truly person-centred support. 

Young people from all over the world join The Mount community each year as volunteer co-workers, which adds tremendous diversity to the life of the students and cohousers and provides opportunities to learn at first hand about different backgrounds, cultures, customs and viewpoints.

Care and support at The Mount are underpinned by rigorous procedures in safe recruitment, induction and training for all resident co-workers, employed staff and volunteers, personal professional development, best practice review, positive behaviour management, risk assessment, recording and reporting, safeguarding, supervision and mentoring, health and safety, sustainability and financial stability. This is also strengthened by annual feedback reviews with staff, students, supported cohousers and their families.

All key groups of co-workers meet regularly to discuss best practice and carry out reviews followed up from the Quality Improvement Plan. The Mount is registered and inspected by the Care Quality Commission and its reports confirm the high standard of care and professionalism which permeates all areas of care and support at The Mount.